This week, the Community of Madrid launched the Psychological Care Service for young people in the region, an initiative aimed at offering them emotional management guidelines when facing situations of conflict, anxiety, doubt or psychological crisis, preventing the appearance of acute and complex symptoms, and avoiding their worsening through an immediate, individualized, anonymous and confidential resource.
This service is completely free of charge and, to make access as easy as possible for users, is provided by calling 900 143 000, with WhatsApp messages associated with this same number and by email at saludmental1430@madrid.org. It operates 365 days a year, from 3:00 p.m. to midnight, and can be used whenever needed, as there is no limit to the number of interventions.
The professionals who receive the communications, all of them registered psychologists, establish specific and differentiated action protocols in relation to the recipients, depending on whether they are young people, family members or professionals who work in activities related to youth.
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